Shipping & Delivery Policy
All orders placed on our platform are shipped through registered domestic courier companies and/or Speed Post only.
Orders are generally dispatched within 5 to 7 business days from the date of order placement and/or payment confirmation, or as per the delivery timeline agreed at the time of order confirmation. Delivery timelines are subject to the norms and operations of the courier company or postal authority.
Shivveda Private Limited shall not be held liable for any delays in delivery caused by the courier company or postal service.
All orders will be delivered to the shipping address provided by the customer at the time of purchase. Confirmation of delivery and service-related communication will be sent to the email ID registered at the time of placing the order.
Any shipping or delivery charges, if levied by the seller or the platform owner, are non-refundable under all circumstances.
For any assistance or issues related to shipping or the use of our services, customers may contact our helpdesk using the details below:
📞 Phone: +971 50 776 2097
